Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

POPULAR FAQS

HOW LONG DOES DELIVERY TAKE?

 

Delivery Options Delivery Times Shipping Provider  Delivery Costs
UK Standard Delivery Expected delivery 3-5 business days Excludes Sat/Sun and public holidays)  Royal Mail £4.99
UK Standard Delivery Expected delivery 3-5 business days Excludes Sat/Sun and public holidays) only for orders over £500

Royal Mail 

FREE 
Standard International (outside of the UK) Expected delivery 7-10 business days (Excludes Sat/Sun and public holidays) Royal Mail  £23.99
Express International (outside of the UK) Expected delivery within 3-5 business days  DHL Express  £60.99
Standard International (outside of the UK) Expected delivery 7-10 business days (Excludes Sat/Sun and public holidays) only for orders over £599 Royal Mail  FREE

 

 

DO I HAVE TO PAY CUSTOMS CHARGES ON MY ORDER?

Any customs charges are applied at the discretion of the carrier and local laws and all customs charges will be payable by the customer and will not be covered by Sashe Amari. For more accurate information, we’d suggest getting in touch with your local customs office so you’re not surprised if there are any unexpected delivery charges at your end.

Return Policy

We offer a 14-day return window. If you're not fully satisfied with your purchase, you have 14 days from the date of delivery to request a return.

Eligibility for Returns

To qualify for a return:

  • The item must be unused, unopened, and in its original packaging. For hygiene reasons, we are unable to accept returns on items where the packaging has been unsealed or opened.
  • It must be in the same condition as when received, with no signs of use.
  • A receipt or proof of purchase is required. 

How to Start a Return

To initiate a return, visit our Contact page and provide details of your request. Our team will guide you through the process.

Return Shipping

Please note that you are responsible for returning the item. We recommend obtaining proof of postage or delivery for your records, as we are not liable for items lost or damaged in transit.

You can always contact us for any return questions.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please note all shipping cost and any custom charge incurred will be deducted from your refund total. Please remember it can take some time for your bank or credit card company to process and post the refund too.

 

Refund Processing Time

We aim to process all returns within 10 working days (UK) of delivery to us, providing there are no issues with the return. Refunds will be processed back to your original method of payment. Exchanges will be automatically processed as a new order and shipped out to you on standard delivery.

Digital Products

Please note that all digital (non-physical) products are non-refundable. Once a digital product is purchased and delivered, the sale is final. 

 

HOW CAN I PAY FOR MY ORDER?

We’ve got you covered! We accept the following payment methods:

You can be assured that shopping with Sasheamari is safe! We’re a member of "Verified by Visa" and "Secure by MasterCard", providing additional security when using your payment cards online. We use industry-standard encryption systems for potentially sensitive information, such as your name, address and other critically sensitive information like your credit / debit card details. Information passed between your computer and our website cannot be read in the event of someone else intercepting it.

HOW CAN I CHECK THE STATUS OF MY ORDER?

You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to the royal mail website

HUMAN HAIR CARE TIPS

  • DETANGLING

    To keep your curls manageable, moisturised, and tangle-free, spray your bohos with a combination of leave-in-conditioner and water using a your mist bottle. Next, use our Boho Brush to detangle the hair, starting from the ends and work your way up. Repeat this process daily.

  • NIGHT TIME

    Before bed, use your boho brush to gently comb through your hair, then loosely twist or braid it into two sections. Secure your braids with our Satin head tie, and cover with our Bonnet to minimise friction and retain moisture.

  • WASHING

    Deep condition your hair once or twice every 2 week to keep the hair Hunan hair hydrated and nourished. Detangle your hair before washing. Air drying helps maintain the hair’s natural curl pattern and reduces frizz but you can also use a diffuser.