Return Policy

We have a 14-day return policy, which means you have 14- days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, just go to our contact page and tell us the exact issue so we can start the return/refund process. 

Please note, you are responsible for returning the Goods and should ensure that adequate proof of postage/ delivery is obtained. We will not be liable for Goods that are lost or damaged in transit. 

You can always contact us for any return questions.

Damages and issues
It is important that customers are happy with their orders. Each item is carefully checked and packaged prior to being dispatched. Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If you receive damaged products, make sure to reach out to us and send us video asap. So we can get the issue fixed for you.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please note all shipping cost and any custom charge incurred will be deducted from your refund total. Please remember it can take some time for your bank or credit card company to process and post the refund too.

All digital products are non-refundable.

Thank You.

LEARN FROM THE BEST AND BECOME A KNOTLESS SPECIALIST!

HOW IT WORKS

My online courses are designed for an in-depth and efficient self-learning experience. With unlimited course access you can progress at your own pace, revisiting the content at any time to refine your skills. Here's a guide to assist you through the process:

Enrollment:

When you purchase your masterclass you'll be sent an email confirmation to the email address that you provide Purchase your courses of choice.

Start whenever best suits your schedule; learning is on your terms.

Accessing Course Content:

Get instant access and start working through the class videos at your convenience, with the flexibility to revisit lessons as needed.

Self-Paced Learning:

The masterclass is hands-on and especially designed for self-paced understanding.

Perfecting Your Technique:

Progress is not one size fits all; embrace the freedom to revisit modules, reinforcing your skills and refining your craft over time.

Tailor the learning experience to suit your unique journey, gaining your mastery through dedicated practice.

FAQs

What if I access this masterclass and have questions?

Don't worry, I'm here to support you. Once you purchase your course, you'll automatically be enrolled in my private braiding academy. There, you can submit your questions and get answers straight away

What software or tools do I need to access the online courses?

All you need is a computer or mobile device with internet access. The class is accessible through a standard web browser. All online courses are hosted on skool.com - all you'll need to do I create an account which takes 2 mins and you'll have access to my private online braider community.

Is technical support available if I encounter issues with the online platform?

Yes, simply reach out through the contact page.

Is there a refund policy if I am not satisfied with the class?

I do not offer refunds. My commitment is to provide a valuable and satisfactory learning experience. If you have any concerns or issues, please get in touch.

Can I share my class access with others?

No, class access is intended for individual use. Sharing login credentials or class materials violates my terms of service and may result in you losing access without refund.

TERMS OF PURCHASE

IMPORTANT - PLEASE READ

1. Enrolment: By purchasing the online courses, you agree to comply with these terms.

2. Access and Duration: Upon successful purchase, immediate access to the course materials will be granted. You will have unlimited access.

3. Payment: Payment is required at the time of purchase. Access to course materials will automatically be granted once payment is confirmed.

4. Refund Policy: Refunds are not offered for the course. Please ensure you are committed to the course before purchasing.

5. Course Materials: All course materials, including videos, documents, and resources, are the intellectual property of sasheamari and are for individual use only. Sharing, reproduction, or distribution of course materials is strictly prohibited.

6. Access Credentials: Your login credentials are for individual use only. Sharing login details is prohibited and may result in immediate termination of access without refund.

7. Technical Support: Technical support is available for issues related to the online platform. For assistance, get in touch via the contact page.

8. Certification and Endorsement: The online masterclasses do not currently offer certification or endorsement. Completion of the all courses does not imply any official recognition.

9. Modifications: Sasheamari reserves the right to modify course content, materials, or these terms and conditions at any time. Any changes will be communicated to enrolled participants.

10. Limitation of Liability: Sasheamari is not responsible for any loss, damage, or injury incurred during the course. Participants undertake the course at their own risk.

11. Governing Law: These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. By purchasing any course, you acknowledge that you have read, understood, and agree to these terms and conditions

HUMAN HAIR CARE TIPS

  • DETANGLING

    To keep your curls manageable, moisturised, and tangle-free, spray your bohos with a combination of leave-in-conditioner and water using a your mist bottle. Next, use our Boho Brush to detangle the hair, starting from the ends and work your way up. Repeat this process daily.

  • NIGHT TIME

    Before bed, use your boho brush to gently comb through your hair, then loosely twist or braid it into two sections. Secure your braids with our Satin head tie, and cover with our Bonnet to minimise friction and retain moisture.

  • WASHING

    Deep condition your hair once or twice every 2 week to keep the hair Hunan hair hydrated and nourished. Detangle your hair before washing. Air drying helps maintain the hair’s natural curl pattern and reduces frizz but you can also use a diffuser.